FAQs Page

TaskGate.io is a versatile SaaS platform that integrates tools for enterprise resource planning (ERP), customer relationship management (CRM), human resources management (HRM), and project management. It's designed to facilitate seamless collaboration and increase efficiency for teams of all sizes.

TaskGate.io is suitable for businesses of all sizes, from startups to large enterprises. Our modular package system allows us to serve diverse needs, whether you're a small team needing basic task management or a large organization requiring comprehensive enterprise solutions.

Security is a top priority at TaskGate.io. We use state-of-the-art security measures including data encryption, secure data centers, and compliance with international standards like GDPR. We also offer advanced security features in our higher-tier packages, including role-based access controls and regular security audits.

Yes, TaskGate.io offers extensive customization options, especially in our Enterprise module. You can tailor features, workflows, and integrations to fit your specific business processes and requirements. However, we are open to your request and shall be discussed further.

We provide multiple support channels including email and ticketing support. Our Growth, SME, and Enterprise packages include priority support and a dedicated account manager to ensure your queries are handled promptly. Our average response time is within 24 hours. Please keep in mind the different timezones.

We are committed to protecting your privacy and your data. Our Privacy Policy details how we collect, use, and share information. Compliance with privacy laws is paramount, and we implement rigorous measures to ensure data integrity and security.

Yes, we offer a FREE plan that allows you to explore the features and capabilities of our platform without any commitment. This trial includes access to basic features, and you can upgrade at any time to unlock more advanced tools.

Signing up is easy! Just visit our website, fill out the registration form, and choose your desired module package. You can start using the platform as soon as your account is set up and verified.

TaskGate.io accepts various payment methods including major credit cards and online payment systems such as PayPal, Stripe, and others. Payment methods may vary depending on your location.

Yes, you can adjust your service package at any time to better fit your needs. Upgrades will take effect immediately, while downgrades will take effect at the start of your next billing cycle. Also, you will have some restrictions on some features from the company and your employees' prospective.

Unfortunately, if you skipped your monthly or yearly payment; the access to the services will be blocked. Therefore, we recommend you manage your payments on time to avoid suspension of your services which we are sure it is very important.